How Do I Update Citrix Receiver On Windows

This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company'southward Assist Desk/IT support squad and can refer to CTX297149 for more than data.

For information about configuring Receiver Updates, run into Configuring Receiver Updates in Citrix production documentation.

Update: Citrix Receiver for Mac  12.9.one contains the prepare for Machine Update.

Note: Review CTX234657 to resume Motorcar Update and set up the "Problem Checking for updates" mistake displayed in Citrix Receiver Updater.

There are three sections in this document:

Section i: Key Citrix Receiver Updates settings for troubleshooting

Section two: Citrix Receiver Updates Logging

Section 3: Troubleshooting Citrix Receiver Updates

Department 1: Primal Citrix Receiver Updates settings for troubleshooting

Yous can configure Citrix Receiver Updates as follows:

1. Right-click the Citrix Receiver for Windows icon in the notification area.
2. Select Advanced Preferences, and click Motorcar Update. The Citrix Receiver Updates dialog appears.

By default, the Aye, notify me option is enabled.

If an administrator manages the user account or if an user is under a company policy, the Receiver Updates options might be set according to the administrator-specified settings.

This is the only setting for Citrix Receiver Updates that is available for an terminate-user modification.

Citrix Receiver Updates rollout menses:

Citrix Receiver Updates rollout do not happen to all users on same day or at the aforementioned fourth dimension. It depends on the delivery menses and delay groups. Ideally delivery period is 30 days. And then, users will become Receiver and related plug-ins updates whatsoever day between Day-01 and Day-30.

Based on the delay group settings, updates are available at the kickoff, the middle, or the cease of the commitment flow.

The filibuster groups are categorized every bit follows:

1. Fast – Update rollout happens at the beginning of commitment period.
2. Medium – Update rollout happens at mid-delivery period.
3. Irksome – Update rollout happens at the end of delivery menses.

Citrix Receiver Updates tin can be configured to deliver but updates marked for Long Term Support Releases (LTSR) or Electric current Releases (CR). The default is to accept CR updates.

These settings tin be configured during Citrix Receiver for Windows installation, or using the Group Policy Object authoritative template, or the StoreFront Account.

The registry location for each of these methods is:

1. Install Time:  HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Citrix\ICA Client\AutoUpdate\Commandline Policy
2. GPO:  HKEY_LOCAL_MACHINE\SOFTWARE\[WOW6432Node]\Policies\Citrix\ICA Client\AutoUpdate
3. StoreFront: HKEY_CURRENT_USER\SOFTWARE\Citrix\Receiver\SR\Store\<some random number>\Properties

The relevant registry values to examine are:

For Install Time and GPO configured settings

Value: Automobile-Update-Check

possible data:

"Motorcar" (default) – perform motorcar updates,
 "Manual" – updates are only fetched when the user makes a check request from the Receiver carte,
 "Disabled" – no updates checks will be made.

Value : Auto-Update-LTSR-Only

                  possible data:

"Truthful" – the updater will ignore any updates that are non marked as beingness LTSR valid,
"False" (default)  - the updater will accept any updates.

Value : Car-Update-Rollout-Priority

          possible information:

"Fast" – updates will be accustomed towards the get-go of the delivery flow,
"Medium" – updates will be accepted towards the middle of the commitment period,
"Slow"– updates will be accustomed towards the end of the commitment period.

For StoreFront Account configured settings

Value: Enable

possible data:

 " True" (default) – perform machine updates,
 "False" – updates are just fetched when the user makes a cheque request from the Receiver carte du jour

Value : LTSROnly

possible data:

"True"  – the updater volition ignore whatsoever updates that are not marked as being LTSR valid
"Faux" (default)  - the updater will accept whatsoever updates.

Value : BucketId

possible data:

"Fast" – updates will exist accustomed towards the beginning of the delivery period,
"Medium" – updates will be accepted towards the middle of the delivery menses,
"Slow"  – updates will be accustomed towards the end of the delivery period.

Section ii: Citrix Receiver Updates Logging

Before you lot troubleshoot whatsoever issues with the Citrix Receiver Updates functionality, enable logging for Citrix Receiver Updates.

In Citrix Receiver for Windows Version iv.9, Citrix Receiver Updates logging is disabled past default.
In Citrix Receiver for Windows Version 4.8, Citrix Receiver Updates logging is enabled by default.

Citrix Receiver Updates logs can be constitute at /%temp%/<CitrixAutoUpdate _.log>

To enable Citrix Receiver Updates logging using the registry editor:

1. Launch the registry editor.

2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\CITRIX.
   Note: If yous are an individual user, navigate to HKEY_CURRENT_USER\ SOFTWARE\Citrix.

3. Add a new DWORD value.
   On 32-bit systems:
   HKEY_LOCAL_MACHINE\SOFTWARE\Citrix
   Name: AutoUpdateTracingEnabled
   Type: REG_DWORD
   Data: 1

   On 64-bit systems: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix
   Name: AutoUpdateTracingEnabled
   Blazon: REG_DWORD
   Data: ane

4. Save and close the registry editor.

5. Restart the Citrix Receiver for Windows session for the changes to take event.

Department three: Troubleshooting Citrix Receiver Updates

Bank check for the requirements below equally part of troubleshooting Citrix Receiver Updates.

1. If you have configured an SSL intercepting outbound proxy, you must add an exception to the Receiver Citrix Receiver Updates Signature service (https://citrixupdates.deject.com) and the download location (https://downloadplugins.citrix.com).
2. If the Receiver for Windows session is running on a VDA, Citrix Receiver Updates is disabled.
3. If the Receiver for Windows is running on an end-indicate where the Desktop Lock component is enabled, Citrix Receiver Updates is disabled.
4. In Citrix Receiver for Windows Version four.8, Citrix Receiver Updates was non operation in a proxy setup. This outcome has been addressed in Version 4.9.
5. The Citrix Receiver Updates functionality is non available when a user with administrator-level privileges has installed Citrix Receiver for Windows, and an individual user(not-admin) is accessing Citrix Receiver for Windows.

Mutual event #one: Software is up-to-appointment:

To cheque for updates manually, select the Check for Updates option from the Citrix Receiver for Windows icon in the notification expanse. When yous check for updates manually and do non find any update available, it is due to 1 of the following reasons:

1. No updates are available.
2. Your account is set to a medium or slow category in the filibuster grouping. This indicates that the update rollout happens at the center or at the terminate of the delivery menstruum.

The post-obit dialog appears when you cheque for updates manually and when no updates are bachelor.

Solution:

You can check for updates at a subsequently time or look for the Citrix Receiver Updates notification.

Common issue #2: Issue when checking for update:

An update check can fail for various reasons. For example:

1. No network connection during update check.
2. Firewall settings don't allow the connection to update server.

The following error message appears if there is an consequence when checking for update.

Solution:

Ensure that your network connexion is working properly. Alternatively, as well verify that the firewall settings are not blocking the connection to Citrix update server.

Common issue #3:  Issue when downloading the update

In that location is a network connection issue when checking for update or when you lot click the Download pick.

The following error message appears if there is an event when downloading the update.

Solution:

Ensure that your network connection is working properly.

Common issue #four: Error during installation:

During update installation, the following problems might occur:

1. Not plenty disk infinite
2. During installation, if the operating organization starts with any other installation, Citrix Receiver installation turns unresponsive and the update installation fails.

The following error bulletin appears if the Receiver Update install occurs at the same fourth dimension equally another install on the system.

Boosted Resource:

Resume motorcar-update for Citrix Receiver
Receiver for Mac Auto-Update Troubleshooting Guide
Citrix Receiver Car-Update Frequently Asked Questions

Source: https://support.citrix.com/article/CTX226779

Posted by: fletcheraciectur1965.blogspot.com

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